Frequently Asked Questions
How does it work?
Short Message Service (SMS), or text messages, are sent right to your phone with scores/alerts of your athletic teams from short code
83200. All you have to do is enter your mobile number; your name and select the sports for which you would like to receive free alerts.
What is the confirmation process?
Once you fill out the signup form, we will send a text message with a unique confirmation code to your phone. Once you receive it, enter the code into the form to confirm.
Why is there a confirmation process?
The confirmation process is designed to prevent someone from signing you up for sports alerts without your permission.
Are there any fees for this service?
Signing up for the service is free, however
Messages and Data Rates May Apply, depending on your wireless carrier and service plan.
How many texts will I receive?
Alerts are generally sent out at the beginning and conclusion of athletic contests, or in the event of other notable sports news. The weekly message frequency is specified on the sign up form as well as in the confirmation text message you will receive after you sign up.
How do I cancel my alerts?
You can cancel your alerts by texting
STOP to 83200 at any time and you will no longer receive alerts.
What do I do if I need help with my alerts?
If you have questions or need help, you can text
HELP to 83200. You can also call 877.744.9953 or email support@phizzle.com.
Knox Prairie Fire SMS Alerts is an interactive mobile SMS service provided by Knox College with short code
83200.
Knox College supports the following SMS Services:
- Mobile Alerts
- Sports alerts
Privacy Policy
Opt-In
- The mobile program will provide SMS alerts at the conclusion of athletic contests, or in the event of other notable athletic news. Text FIRE to 83200 to participate and receive the alerts.
Knox College works with but is not limited to the following carriers: AT&T, Sprint, Boost, Verizon Wireless, Virgin Mobile, U.S. Cellular, Cellular One, and T-Mobile.
***Consent to receive a text message is not a condition of purchasing a good or service***
Message and data rates may apply.
Messaging Costs
You are responsible for any fees assessed by your wireless telephone carrier to Knox College, including any data plan charges, text messaging charges, tolls, out-of-area roaming, or other telephone connection charges.
Message and data rates may apply.
Opt-Out
You can cancel your receipt of mobile alerts by texting the word
STOP to
83200.
Help
For assistance, text
HELP to
83200 for information.
If you need further assistance, please email
http://info@phizzle.com or call
877-744-9953 for technical support.
Terms and Conditions
Knox College provides short message service updates, mobile alerts, and mobile call to action campaigns (collectively, the “Service”). Please read these terms and conditions prior to using the Service. By using the Service, you agree to be legally bound by these terms and conditions, and our Privacy Policy, and Terms of Service. If you do not agree with these terms, please do not use the Service. Also note that to process your requests for this Service, you may be charged a fee to send and receive messages based on the terms of your wireless service.
Message and data rates may apply. Check your wireless service provider if you have questions about your service plan.
Privacy
Knox College respects your privacy. We will only use information you provide to the Service to transmit your text message or as otherwise described in this document. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the Service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate, or incomplete, we may refuse you access to the Service and pursue any appropriate legal remedies.
